Refund policy

Returns, Refund and Exchange Policy

We hope you love our pantry products as much as we do, but if you aren't thrilled with your purchase, we will be happy to assist you in any way we can. We do not accept returns of our product apart from Manufacturing defects or Damage during transportation.

Cancellations:
The cancellation will only be initiated if we receive a request by email from you within one hour of placing the order or before your order has been dispatched.
*Note: Pre-paid orders are not eligible for a refund on cancellation. If you wish to modify or cancel a prepaid order, a credit voucher equivalent to the amount will be issued, which you can use against future orders.

Returns (If Applicable)
Our policy lasts 7 days after the package is delivered. Beyond 7 days of your order, unfortunately, we will not be able to offer you a refund or exchange.

We accept returns only under the following circumstances:

• On the off chance that you have received a different product from what you had ordered, you need to notify us by email with the same within 24 hours. So that we can process your application for returns. (To be eligible for a return, your item must be unused and in the same condition that you received it.)
• If the product is damaged, then you can email us directly regarding the same within 24 hours. (Please attach some photo proof, so it is easier for us to process the application for return)

Shipping address for return products: HUNGER PANGS PVT LTD, Burma Burma Kitchen, 32 Lovely House, Ground Floor, Nehru Road, Santacruz East, Mumbai 400055

Refunds (If Applicable)
Once your return is received and inspected, we will send an email to notify you that we have received your returned item. If applicable for a refund and approved, your refund will be processed. A credit will automatically be applied to your credit card or original payment method within 15 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, please recheck your bank account.
Then contact your credit card company. It may take some time before your refund is officially posted. There is often some processing time before a refund is posted.
If you’ve done all of this and it has been more than 15 days, and you have still not received your refund yet, please contact us at burmaburmapantry@gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at burmaburmapantry@gmail.com.and send your item to: HUNGER PANGS PVT LTD, Burma Burma Kitchen, 32 Lovely House, Ground Floor, Nehru Road, Santacruz East, Mumbai 400055